1. Information We Collect

We collect personal information that you voluntarily provide to us - such as your name, email address, phone number, and business details - when you fill out a form or interact with our services. We may also collect technical data like your IP address, browser type, and device information for analytics.

2. Use of Information

• To process service bookings and respond to your requests
• To improve our website, services, and customer support
• To send service updates or administrative communications
• To meet legal obligations and protect our services

3. Data Security

We implement reasonable safeguards to protect your information. Access to personal data is restricted to authorized personnel, and we use secure infrastructure for storing data. However, no online system is 100% secure, so we encourage you to use caution.

4. Cookies & Tracking

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to understand how visitors use the site. These tools collect anonymous data such as browser type and pages visited. You can control cookies through your browser settings.

5. Sharing of Information

• We do not sell or rent your personal data
• We may share your data with trusted service providers (e.g., IT systems, logistics partners) only for delivering EXTECH services
• We may disclose information when legally required or in the interest of safety or fraud prevention

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within a reasonable timeframe in accordance with New Zealand privacy laws.

7. Policy Updates

This policy may be updated from time to time. The latest version will always be available on this page. We recommend reviewing it periodically.

8. Contact

For any questions about this Privacy Policy, please contact us at [email protected].