ITAD is how organisations retire IT equipment safely: collecting it, destroying the data, reusing what still has value and recycling the rest, with records to prove it. EXTECH manages the whole process for New Zealand businesses, government and institutions.
Existing client? Sign in to the client portal. Or call 0800 4 EXTECH.
IT asset disposition, also called IT asset disposal or ITAD, is the secure, documented process of retiring end-of-life IT equipment.
ITAD is not the same as e-waste recycling. Recycling deals with materials. ITAD also deals with your data, your records and the value left in the equipment, which is why organisations with customer data, audits or compliance duties use ITAD.
Retiring IT equipment is a security, compliance and environmental decision, not just a clear-out.
Retired laptops, servers and phones still hold customer records, staff details and business information. Deleting files, reformatting or a factory reset can leave data recoverable. Certified erasure or shredding does not.
Under the Privacy Act 2020, organisations must report serious privacy breaches, and using a supplier does not pass that responsibility on. ITAD gives you the paperwork to show your data was destroyed.
General information, not legal advice.
Reusable equipment is assessed for reuse and resale before anything is recycled, so less ends up as waste and value stays in the circular economy.
Every job follows the same six steps, built around records you can keep.
Request a quote or book a collection online, or call 0800 4 EXTECH. Send an asset list, or rough quantities if you do not have one yet.
We collect from your site. A manifest with time-stamped photos records what left your premises.
Equipment travels under tracked logistics, with custody recorded from your door to our facility.
Assets are audited and logged, giving you a clear record of what we received.
Working equipment is erased with our software so it can be reused. Media that has failed, or must be destroyed, is shredded to 20mm fragments.
You receive your records, and certificates of destruction are available. Reusable equipment is assessed for resale, and the rest is dismantled and recycled responsibly.
Data destruction is the heart of ITAD. EXTECH uses two methods and matches each one to the risk.
Best for working laptops, desktops and servers you plan to reuse or resell. Our erasure software overwrites the data so the hardware keeps its value, and each erased device is documented.
Best for media that has failed, cannot be reliably erased, or must be physically destroyed. Industrial cross-cut shredding reduces hard drives, SSDs and smartphones to 20mm fragments.
Serialised certificates of destruction are available.
Not sure which applies? Send us your asset list and we will recommend a method for each device type. See our data destruction services.
ITAD is only as good as the proof that comes with it. This is the paperwork behind a job.
Working and non-working equipment is welcome.
Something not listed? Ask us.
Hard drives, SSDs and smartphones are shredded to 20mm fragments. Software erasure covers the computers, drives and mobile devices supported by our erasure software. Other media, such as backup tapes or USB drives? Tell us what you have.
Four common starting points. Each one links to the service that fits.
Retire a whole fleet after an upgrade, with a record of every device.
Plan a collectionClear desks, cupboards and storage rooms in one collection.
Book a collectionSecure removal of servers, racks and network systems, with data destruction.
IT asset decommissioningOld devices in cupboards are a data risk that grows quietly.
Read the articleUse these with any supplier you are comparing. Here is how EXTECH answers each one.
| Question | What EXTECH provides |
|---|---|
| How is custody recorded? | Custody tracked from your door to our facility, with time-stamped, photo-evidenced collection manifests. |
| How is data erased, and is the software independently certified? | Our erasure software, certified by NATO and to Common Criteria EAL+3. Media that must be destroyed is shredded to 20mm fragments. |
| What proof will we receive? | Erasure certificates for each erased device and serialised certificates of destruction for shredded media. |
| Who is accountable, and where do they operate? | New Zealand owned and operated, with sites in Auckland and Wellington, and led by Kevin Ruscoe, who has 30+ years in NZ e-waste. |
| What happens to equipment that still works? | It is assessed for reuse and resale before anything is recycled. |
Straight answers on ITAD, data destruction and the Privacy Act. Not covered here? Ask us.
ITAD stands for IT asset disposition, also called IT asset disposal. It is the secure, documented process of retiring end-of-life IT equipment: collection, data erasure or destruction, reuse or resale of equipment that still has value, and responsible recycling of the rest.
E-waste recycling deals with materials. ITAD also deals with your data, your records and the value left in the equipment. It adds secure collection, data erasure or shredding, and documentation you can show an auditor.
No. Deleting files, reformatting or a factory reset can leave data recoverable. Certified erasure or physical destruction is the safe way to retire a device that held business data.
Laptops, desktops, servers, networking gear, monitors, storage devices, UPS systems, phones, cables and PCB boards, working or not. Data-bearing devices such as hard drives, SSDs and smartphones are erased or shredded. If you have other media, such as backup tapes or USB drives, ask us.
A collection manifest with time-stamped photos, custody records from your door to our facility, erasure certificates for each erased device, and serialised certificates of destruction for shredded media. Existing clients can also see their records in the client portal.
Cost depends on the volume, the types of equipment, and whether you need erasure, shredding or both. Send us your asset list or rough quantities and we will quote for your job.
The Privacy Act 2020 requires New Zealand organisations to notify the Privacy Commissioner and affected people about a privacy breach that is likely to cause serious harm. Using a third party to retire your devices does not transfer that responsibility, so you need records that show the data was destroyed. This is general information, not legal advice.
Yes. We collect nationwide, with sites in Auckland (Onehunga) and Wellington (Hutt Valley). Outside those regions, submit a collection request and we will arrange logistics.
New Zealand owned and operated, with collection across the country.
Our Wellington site is in the Hutt Valley.
Outside Auckland and Wellington, submit a collection request and we will arrange logistics.
Collection and logisticsHave a question about recycling or data destruction, or an idea for how we can improve? Share your requirements or suggestions, and a specialist will review them and get back to you shortly.
We usually reply within one working day.
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